This Privacy Policy describes how x88apk collects, uses, stores, shares, and protects the personal information of players and visitors. We are committed to handling your data with the same institutional-grade rigour we apply to financial security across the Platform.
All data exchanged between your device and x88apk servers is encrypted using TLS 1.3 with 256-bit AES cipher suites — the same standard used by international banking institutions.
x88apk does not sell, rent, or trade your personal data to any third party for marketing purposes. Data sharing with processors is strictly limited to what is necessary for Platform operation.
We collect only the personal information necessary for account operation, identity verification, regulatory compliance, and the delivery of a secure gaming experience. Nothing more.
You have the right to access, correct, and request deletion of your personal data. x88apk provides straightforward mechanisms to exercise these rights — no lengthy bureaucratic processes.
Personal data is retained only as long as your Account remains active plus any mandatory regulatory retention period. After that, data is securely deleted or anonymised.
You may withdraw consent for marketing communications at any time by updating your Account preferences or contacting x88apk support directly. Opt-out requests are processed within 5 business days.
This Privacy Policy ("Policy") applies to all personal data processed by x88apk ("the Company", "we", "us", "our") in connection with the operation of the x88apk Platform, accessible at https://x88apk.cam ("the Platform"), and all related services offered to registered players and visitors.
x88apk is committed to protecting the privacy of every individual who interacts with the Platform. This Policy has been drafted in accordance with internationally recognised data protection principles, including those set out in the EU General Data Protection Regulation (GDPR) as a best-practice standard, notwithstanding the specific regulatory framework applicable to our offshore gaming licence jurisdiction.
By registering an Account, making a deposit, or using any feature of the x88apk Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must not use the Platform.
The data controller responsible for your personal data is the legal entity operating the x88apk Platform under its international offshore gaming licence. The Company operates the Platform from an offshore jurisdiction and is responsible for determining the purposes and means by which your personal data is processed.
For all data-related enquiries, requests, or complaints, please contact the Company's designated Data Protection Contact using the details provided in Section 15 of this Policy.
x88apk collects personal data through several channels, including your account registration, KYC verification submissions, payment transactions, customer support interactions, and your use of the Platform itself. The categories of personal data we process are detailed below:
| Category | Specific Data Points | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP Nasional number or equivalent national ID | Registration form; KYC submission |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Registration form; Account settings |
| Verification Data | Copies of government-issued ID documents, proof of address, selfie photographs | KYC verification process |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifiers (OVO, DANA, GoPay), deposit and withdrawal history, Wallet balances | Payment transactions; Account Wallet |
| Transaction Data | Betting history, game play records, bonus claims, wagering turnover | Platform activity |
| Technical Data | IP address, device type and OS, browser type, session duration, pages visited, clickstream data | Automated collection via cookies and server logs |
| Communications Data | Records of customer support interactions via live chat and email, complaint records | Support channels |
| Marketing Preferences | Communication opt-in/opt-out status, preferred promotional categories | Account settings; registration |
Special Category Data. x88apk does not intentionally collect sensitive personal data (e.g., health data, racial or ethnic origin, religious beliefs, political opinions). Where a Player voluntarily discloses such information — for example, when requesting a gambling-related support service — it will be processed solely for the purpose for which it was shared and subject to additional safeguards.
x88apk processes your personal data on the following lawful bases, as appropriate to each processing activity:
x88apk uses the personal data we collect for the following purposes:
6.1 Service Providers. x88apk shares personal data with a limited number of carefully selected third-party processors who assist in delivering Platform services. These include: payment processors and banking partners (including Indonesian banks and e-wallet providers such as OVO, DANA, and GoPay); KYC and identity verification service providers; game studios (including Evolution Gaming and Pragmatic Play) who operate the live casino and slots products; cloud hosting and infrastructure providers; customer support platform providers; and fraud detection and AML screening services.
All third-party processors are bound by contractual data processing agreements that restrict their use of your data to the specific services they provide on x88apk's behalf and require them to implement appropriate security measures.
6.2 Legal & Regulatory Disclosure. x88apk may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law, a valid legal order, or our gaming licence obligations. We will notify you of such disclosure where legally permitted to do so.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the Company's business, your personal data may be transferred to a successor entity as part of that transaction. You will be notified of any such transfer and any material change to this Policy that results from it.
As an internationally operated Platform, x88apk may transfer your personal data to countries outside Indonesia for processing by service providers located in those countries. These include our cloud infrastructure hosting jurisdiction and the jurisdiction of our gaming regulator.
Where personal data is transferred internationally, x88apk applies appropriate safeguards including standard contractual clauses, data processing agreements, and technical security measures to ensure your data is protected to a standard at least equivalent to that required under applicable Indonesian data protection law.
x88apk retains your personal data for as long as your Account is active and for a period thereafter as required by regulatory obligations. Specifically:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.
x88apk employs a multi-layered security architecture to protect personal data against unauthorised access, loss, destruction, or disclosure. Our key technical and organisational measures include:
x88apk uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the Platform. Cookies are small data files placed on your device by your browser when you visit the Platform.
The categories of cookies x88apk uses are as follows:
You may configure your browser to refuse some or all cookies. Note that disabling strictly necessary cookies will impair your ability to use the Platform. For analytics and marketing cookies, you may withdraw consent at any time via your Account settings.
Subject to the applicable legal framework and certain limitations, you have the following rights with respect to your personal data held by x88apk:
You may request a copy of the personal data x88apk holds about you, along with information about how it is being used. We will respond within 30 days of receiving a valid request.
If personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Many data fields can be updated directly in your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any mandatory regulatory retention obligations that override this right.
You may request that we restrict processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold, or where you have objected to processing and a determination is pending.
Where processing is based on your consent or on contract performance, you may request that we provide your personal data in a structured, commonly-used machine-readable format so that you may transfer it to another service provider.
You may object to processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, though such objections are subject to a balancing assessment.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal. Withdrawal of consent for marketing can be done via Account settings or by contacting support.
To exercise any of the above rights, please contact us at [email protected] with your full name, Account username, and a clear description of your request. We may require proof of identity before acting on a request.
x88apk is strictly an adults-only platform. You must be at least 21 years of age to register an Account or use any service on the Platform. x88apk does not knowingly collect personal data from any individual under the age of 21.
If we become aware that personal data has been submitted by or collected from an individual under 21 years of age, we will immediately suspend the relevant Account, delete the associated personal data, and take all steps to prevent recurrence. If you believe a minor has registered on x88apk, please notify us immediately at [email protected].
The x88apk Platform integrates third-party game content from studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. These studios may process certain technical data (such as device identifiers and session data) in connection with delivering their game content to you. Each studio's own privacy practices govern that processing, and x88apk ensures contractual data protection obligations are in place with all integrated studios.
This Policy applies solely to the x88apk Platform. x88apk is not responsible for the privacy practices of any third-party website that may be linked from the Platform. We recommend reviewing the privacy policy of any third-party service you choose to use.
x88apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this page indicates when the current version was adopted.
Material changes to this Policy will be communicated to registered Players via email and/or a notification displayed upon login to the Platform. Your continued use of x88apk following notification of a material change constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and close your Account.
For all questions, data subject requests, or concerns related to this Privacy Policy or x88apk's data processing practices, please contact our Data Protection Contact:
If you are not satisfied with x88apk's response to a data protection concern, you have the right to raise a complaint with the relevant supervisory authority in your jurisdiction. For players based in Indonesia, the relevant authority is the Kementerian Komunikasi dan Digital (Komdigi) as the body designated to oversee implementation of UU No. 27 Tahun 2022 (Personal Data Protection Law).
For responsible gaming-related data requests — including requests to have self-exclusion history maintained for safeguarding purposes — please also visit our Responsible Gaming page.
Review our full Terms & Conditions, visit our Responsible Gaming page for player-protection tools, or browse the FAQ for quick answers to common questions.